ad768 Privacy Policy & Data Protection

1Who We Are

ad768 is an online casino and sports betting platform serving players across Pakistan — including Karachi, Lahore, Islamabad, and Faisalabad. The ad768 platform offers cricket sportsbook markets, live dealer casino games, slot titles including Mahjong Ways and Lucky Dice, and instant-win games — all denominated in Pakistani Rupees (PKR) with payment support for EasyPaisa, JazzCash, HBL, UBL, and Meezan Bank.

For the purposes of this Privacy Policy, "ad768", "we", "us", and "our" refer to the platform operator. "You" and "your" refer to any individual who accesses, registers on, or uses the ad768 website and associated services in any capacity.

This Privacy Policy applies to all personal data collected through the ad768 website, any associated mobile-optimised interface, customer support channels, and promotional communications. By registering an ad768 account or using any platform service, you acknowledge that you have read and understood this Privacy Policy.

2Data We Collect

ad768 collects personal data through several channels — directly from you when you register or contact support, automatically through your use of the platform, and in limited cases from third-party verification partners. The following categories of data may be collected:

Data you provide directly:

• Full legal name, date of birth, and national identity details (CNIC) provided during account registration and KYC verification.
• Residential address in Pakistan, email address, and contact mobile number.
• Payment method details — such as your EasyPaisa mobile wallet number or JazzCash account reference — provided when making deposits or requesting withdrawals.
• Profile preferences, self-imposed responsible gaming limits, and any communication you send to the ad768 support team.
• Selfie or document images submitted during identity verification procedures.

Data collected automatically:

• IP address, device type, operating system, and browser version collected when you access the ad768 platform.
• Session duration, pages visited, game titles played, bet amounts and outcomes, and login/logout timestamps.
• Cookie identifiers and similar tracking data as described in Section 6 of this policy.

Data from third parties:

• Identity verification results from certified KYC/AML partners used to confirm your identity and age before account activation or withdrawal processing.
• Fraud risk signals from payment processor APIs when processing EasyPaisa or bank transfer transactions.

3How We Use Your Data

ad768 uses the personal data we collect for specific, legitimate purposes directly related to operating the platform and fulfilling our obligations to you and to our gaming license regulator. We do not use your data in ways that are incompatible with the purposes stated at the time of collection. The primary uses are:

• Account management: Creating, maintaining, and securing your ad768 account, including password resets, session management, and account closure procedures.
• Identity and age verification: Confirming that you meet the 21+ age requirement and providing documentation to our gaming license regulator as required.
• Transaction processing: Executing your EasyPaisa, JazzCash, HBL, UBL, and Meezan Bank deposit and withdrawal requests accurately and in a timely manner.
• Anti-money laundering (AML) compliance: Monitoring transaction patterns and maintaining financial records in accordance with the requirements of our international gaming license.
• Customer support: Responding to your enquiries, resolving disputes, investigating complaints, and processing responsible gaming requests such as self-exclusion.
• Platform security: Detecting and preventing fraud, account takeover attempts, bot activity, and other prohibited conduct outlined in our Terms & Conditions.
• Service improvement: Analysing aggregated, anonymised gameplay and session data to improve platform performance, game selection, and user experience for Pakistani players.
• Marketing communications (opt-in only): Sending you promotional offers, PSL cricket betting bonuses, EasyPaisa deposit promotions, and Eid specials — but only where you have given explicit consent to receive such communications.

4Legal Basis for Processing

ad768 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to fulfil our contractual obligations to you under the ad768 Terms & Conditions — including account creation, KYC verification, and payment processing — is done on the basis that it is necessary to perform the contract between us.
• Legal obligation: Certain processing activities — particularly AML record-keeping, age verification, and regulatory reporting to our gaming license authority — are required by law and cannot be opted out of as a condition of using the platform.
• Legitimate interests: Platform security monitoring, fraud prevention, and service improvement analytics are carried out on the basis of ad768's legitimate interest in operating a safe and efficient gaming platform, provided that interest is not overridden by your fundamental rights.
• Consent: Marketing communications and non-essential cookies are processed only on the basis of your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing that took place before withdrawal.

5Sharing Your Data

ad768 does not sell your personal data to any third party under any circumstances. We share your data only where it is necessary for the operation of the platform, required by law, or authorised by you. The categories of third parties with whom data may be shared are:

• Payment processors: EasyPaisa, JazzCash, HBL, UBL, and Meezan Bank receive only the transaction-specific data necessary to process your deposit or withdrawal. These providers operate under their own privacy policies and regulatory frameworks.
• KYC and AML verification partners: Certified identity verification providers receive your identity documentation (CNIC, selfie) solely to confirm your eligibility to hold an ad768 account and to satisfy our gaming license KYC requirements.
• Gaming license regulatory authority: Our international gaming license may require us to provide player records, financial transaction data, and compliance reports to the relevant regulatory body upon request.
• IT infrastructure and hosting providers: Third-party cloud infrastructure and security providers who process data on our behalf under strict data processing agreements that prohibit independent use of your data.
• Law enforcement and legal process: Where required by applicable law, court order, or a lawful request from a competent authority, ad768 will disclose the minimum data required to comply with that legal obligation.

6Cookies & Tracking

The ad768 platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to maintain your logged-in session, and — where you have consented — to improve your experience and deliver relevant promotional content.

Types of cookies used on ad768:

• Strictly necessary cookies: These cookies are essential for the ad768 platform to function. They maintain your login session, remember your language preference, and handle security tokens. These cannot be disabled as they are required for basic platform operation.
• Functional cookies: These remember your account preferences — such as your preferred deposit method (EasyPaisa or JazzCash) and your last-visited game category — to personalise your platform experience.
• Analytics cookies: With your consent, anonymised data about which pages you visit, how long you spend in each game category, and where you click within the platform helps us understand how Pakistani players use ad768 and improve the product accordingly.
• Marketing cookies: With your consent, these cookies allow us to deliver promotional content relevant to your interests — such as PSL cricket betting markets or new slot releases — within the platform.

You can manage your cookie preferences through your browser settings at any time. Note that disabling strictly necessary cookies will impair platform functionality and may prevent you from logging in to your ad768 account. Disabling other cookie categories will not affect your ability to play or transact on the platform.

7Data Security

Protecting the personal and financial data of every ad768 player is a core operational priority. We implement a layered set of technical and organisational security measures appropriate to the nature of the data we hold:

• SSL/TLS encryption: All data transmitted between your device and the ad768 platform is encrypted in transit using industry-standard SSL/TLS protocols. The connection is always secure whether you are depositing via EasyPaisa, accessing your game history, or updating account details.
• Encrypted data storage: Sensitive personal data — including identity verification records and financial transaction history — is stored in encrypted form on secured servers. Encryption keys are managed under strict access controls.
• Access controls: Internal access to player personal data is restricted to ad768 staff members who require it to perform their specific job function. Access is logged and audited regularly.
• Security monitoring: The ad768 platform is monitored continuously for suspicious access patterns, automated bot activity, and potential intrusion attempts. Anomalies trigger immediate investigation.
• Data breach response: In the unlikely event of a data breach affecting your personal information, ad768 will notify affected players and the relevant regulatory authority within the timeframes required by applicable law, and will take immediate steps to contain and remediate the breach.

8Your Rights

As an ad768 player, you have a set of rights in relation to the personal data we hold about you. These rights are outlined below, along with how to exercise them:

• Right of access: You may request a copy of the personal data ad768 holds about you. We will provide this in a structured, commonly used format within 30 calendar days of receiving a valid request.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For account details, some corrections can be made directly through your account settings.
• Right to erasure: In certain circumstances — such as where we no longer need your data for the purpose it was collected — you may request deletion of your personal data. Note that legal retention obligations (particularly AML and license compliance requirements) may mean that not all data can be erased immediately upon request.
• Right to restrict processing: You may request that ad768 restrict the processing of your personal data in certain situations, such as while a complaint or correction request is being resolved.
• Right to data portability: Where processing is based on your consent or on a contract, you have the right to receive your personal data in a machine-readable format and, where technically feasible, have it transmitted to another data controller.
• Right to withdraw consent: Where processing is based on your consent — such as marketing communications and non-essential cookies — you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
• Right to object: You have the right to object to processing based on legitimate interests, including profiling for marketing purposes. ad768 will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.

To exercise any of the above rights, submit your request to [email protected]. We may ask you to verify your identity before processing the request to ensure data is not disclosed to an unauthorised party. All requests will be handled within 30 calendar days.

9Data Retention

ad768 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by our gaming license obligations and applicable law. The general retention periods that apply to each category of data are set out in the summary table in the preceding section of this page. The key principles governing our retention practices are:

• Active accounts: Personal data associated with an active ad768 account is retained for as long as the account remains open and in active use.
• Closed accounts: Upon account closure, identity data and contact data are retained for a minimum of 5 years to satisfy gaming license compliance requirements and to enable dispute resolution during the post-closure period.
• Financial transaction records: Transaction data — including EasyPaisa, JazzCash, and bank transfer records — is retained for a minimum of 7 years from the date of the transaction in accordance with anti-money laundering regulatory requirements.
• Usage and device data: Session logs, game history, and device data are retained on a rolling 3-year basis after account closure and are anonymised or deleted at the end of that period.
• Marketing data: If you have opted in to marketing communications, your marketing preferences are retained until you opt out or your account is closed, at which point they are deleted promptly.

When personal data is no longer required under any applicable retention period, ad768 will securely delete or anonymise it in a manner that prevents reconstruction or re-identification. If you have questions about specific retention timelines, contact [email protected].

10Policy Updates

ad768 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal and regulatory requirements. When material changes are made — such as the introduction of new data categories, changes to third-party sharing arrangements, or updates to retention periods — we will notify registered players via their registered email address or through a prominent notice on the ad768 platform.

The updated Privacy Policy will always be accessible at ad768.com/privacy-policy. The effective date at the top of this policy will be updated to reflect the date on which any revised version comes into force. We encourage you to review this page periodically, particularly before making deposits or updating your account information.

Your continued use of the ad768 platform after any update to this Privacy Policy constitutes your acknowledgement of the revised policy. If you do not agree with any changes, you should discontinue use of the platform and may request account closure and withdrawal of available real-money balances in accordance with the ad768 Terms & Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ad768 handles your personal data, please contact our support team at [email protected]. We are available daily from 10:00 AM to 2:00 AM Pakistan Standard Time and aim to respond to all privacy-related enquiries within 2 business days.